We recently carried out a survey of all library users (and potential users) to see what you thought about our services and resources, and we also asked staff what impact we are having on patient care, research and continuing professional development.
Some of the highlights are:
- 211 responses in total
- 98% of respondents that had used the libraries in the last 12 months rated the overall service as 'Excellent' or 'Good'
- 93% of respondents that had used the libraries in the last 12 months rated the study environment as 'Excellent' or 'Good'
Some of comments relating to impact were:
Evidence Updates provide me with up-to-date information on my field of working which is focused on dementia care. I have accessed guidelines mentioned in one of the articles to improve patients' quality of care and also developed my own understanding of interventions for dementia that can be effectively used in general hospital settings.
Being able to access UpToDate is in my opinion essential in providing immediate high quality care for patients with less common conditions presenting to hospital. I find it invaluable.
I was able to use library resources for examination preparation. I was able to get a very new book from the library which was very helpful in the examination. In view of passing my exam, I am doing more for the department and I am more confident in decisions made for patient care.
There were also some suggestions for improvement, and we'll be having a look at these as we look at our priorities.
Thank you to everyone that completed the survey, and congratulations to the three people that won book tokens!
You can download the full survey results, and if you have any more feedback, or more stories about how we've had a impact, we'd be happy to hear from you.