Type of publication:
Service improvement case study
Author(s):
*Kelly Booth, *Gemma Selby, *Michelle Causier
Citation:
SaTH Improvement Hub, August 2024
Abstract:
To introduce a process so the ED & QGT team would have oversight over every single incident by July 2024 as evidenced by the team having a real time awareness of themes and trends that could be shared with the areas.