Datix Incident Triage for UEC (2024)

Type of publication:

Service improvement case study

Author(s):

*Kelly Booth, *Gemma Selby, *Michelle Causier

Citation:

SaTH Improvement Hub, August 2024

Abstract:

To introduce a process so the ED & QGT team would have oversight over every single incident by July 2024 as evidenced by the team having a real time awareness of themes and trends that could be shared with the areas.

Link to PDF poster