Improving Specialist Knowledge and Skills in Complex Airway Management In Critical Care (2023)

Type of publication:
Service improvement case study

Author(s):
*Ashley Timms, with support from *Elaine France, *Matt Quarmby, and the *Critical Care Practice Education Facilitators.

Citation:
SaTH Improvement Hub, 2023

Abstract:
Following patient safety incidents it became clear that there was a need to focus on complex airway management and upskill the existing critical care teams across both sites.

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Logging Complaints (Subject Codes) on Datix (2023)

Type of publication:
Service improvement case study

Author(s):
*Complaints Team (Head of PALS and Complaints, Case Managers and Administrative Team)

Citation:
SaTH Improvement Hub, 2023

Abstract:
Over the course of the pandemic, the complaints team had become very much reduced and there was a lot of cross over of tasks in logging new complaints between the Complaints Case Managers and Admin. As the team has recruited (to almost quadruple in size) it has become clear that some of the tasks being were being completed by the admin team members. One example was the logging of Datix subject codes. These are quite complex in nature – there are currently 19 main Datix subject codes (nationally reportable) and 394 subject sub codes. It was also proving time consuming and inefficient in that the administrators who are less familiar with the coding were having to review each case in detail in order to apply the codes. This was effectively a doubling up of efforts given that the case managers themselves must familiarise themselves with the cases in detail when sending them out for investigation.

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Rationalise storage space within the Improvement Hub (2022)

Type of publication:
Service improvement case study

Author(s):
*Rachel Hanmer, *Carla Webster, *Rebekah Tudor, *Richard Stephens

Citation:
SaTH Improvement Hub, August 2022

Abstract:
Following relocation to the Improvement Hub in the Mytton Oak restaurant and the loss of storage in the Copthorne building, there is a need for the team to reassess and rationalise the stock required within the Hub.

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Ward 35 5S of Store Room, Treatment Room, Kitchen and Dirty Utility (2023)

Type of publication:
Service improvement case study

Author(s):
*Sharon Main (Ward Manager)

Citation:
SaTH Improvement Hub, January 2023

Abstract:
The ward has moved in the last year and the EDC operator and Ward Manager would like to update the order book review the stock levels and use the Ward space in the most effective and safe way. It has a number of storage areas including the Main Storeroom, Treatment Room, Kitchen and Dirty Utility. A lot of the rooms are not
currently utilised to their full potential. Using the 5S method, the team have ensured that the various areas are safe and well organised.

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Improvement to early morning flow to the Discharge Lounge (2023)

Type of publication:
Service improvement case study

Author(s):
*Shelbey Fenton-Cook

Citation:
SaTH Improvement Hub, May 2023

Abstract:
To increase overall transfers of patients from the inpatient bed base to the discharge lounge by 10 am, focusing on a target of transferring 2 patients by 8am by 10th May 2023.

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Improving the Induction Process for new staff joining the Inpatient Therapy team at RSH (2023)

Type of publication:
Service improvement case study

Author(s):
*Sarah Sandy, *Isaac Ogunsanya, *Hannah Lloyd, *Alix Astles, *Kate Robinson, *Leah Jackson, *Phil Evans and *Katie Craft

Citation:
SaTH Improvement Hub, May 2023

Abstract:
The induction process within Therapies is not standardised and the quality is very variable. There has been a large turnover of staff with poor retention for various reasons. Within 12 months we had 13 new starters with 8 International recruits. Feedback from exit interviews within the Inpatient Team at RSH highlighted failings with the induction process.

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Rationalisation of capturing data for a participant’s research journey (2023)

Type of publication:
Service improvement case study

Author(s):
*Rachel Rikunenko

Citation:
SaTH Improvement Hub, 2023

Abstract:
In order to reduce duplication of data during a participant’s research journey a review of the use of Excel Spreadsheets versus the EDGE Local Performance Management System (LPMS) was completed. The EDGE LPMS can provide 100% of the same functionality as Excel Spreadsheets but in different formats. It can also provide a clear audit trial; reducing GDPR breaches and aiding reporting of a participant’s research journey. However, there are some concerns about using EDGE alone. Data was duplicated for 70% of research projects.

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The Allergy Alert Process (2023)

Type of publication:
Service improvement case study

Author(s):
*Sam Richardson, *Catherine Williams, *Lauren Hallas, *Ashely May, *Linda Bradbury and *Sally Orrell.

Citation:
SaTH Improvement Hub, 2023

Abstract:
To improve the timeliness and quality of new alerts being uploaded to Semahelix by the end of March 2023 as evidenced by data collected by the team inputting the data.

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Formative Objective Structured Clinical Examinations (OSCEs) as an Assessment Tool in UK Undergraduate Medical Education: A Review of Its Utility (2023)

Type of publication:
Journal article

Author(s):
*Al-Hashimi, Khalid; Said, Umar N; Khan, Taherah N.

Citation:
Cureus. 15(5):e38519, 2023 May.

Abstract:
The Objective Structured Clinical Examination (OSCE) is a globally established clinical examination; it is often considered the gold standard in evaluating clinical competence within medicine and other healthcare professionals' educations alike. The OSCE consists of a circuit of multiple stations testing a multitude of clinical competencies expected of undergraduate students at certain levels throughout training. Despite its widespread use, the evidence regarding formative renditions of the examination in medical training is highly variable; thus, its suitability as an assessment has been challenged for various reasons. Classically, Van Der Vleuten's formula of utility has been adopted in the appraisal of assessment methods as means of testing, including the OSCE. This review aims to provide a comprehensive overview of the literature surrounding the formative use of OSCEs in undergraduate medical training, whilst specifically focusing on the constituents of the equation and means of mitigating factors that compromise its objectivity.

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Improving Training Compliance Cleanliness Teams (2023)

Type of publication:
Service improvement case study

Author(s):
*Hayley Farmer, *Stacey Jones, *Julie O’Donoghue, *Natalie Matthews, *Sharon Smallwood, *Tracey Fanning

Citation:
SaTH Improvement Hub, 2023

Abstract:
Back in March 2022 the Domestic Teams statutory and mandatory training had been 83% for PRH & 75% for RSH. The domestic teams have found it a challenge in the last few months to complete their mandatory training. In June their compliance dropped to 76% for PRH and 67% for RSH and it has been difficult to raise this compliance %. This coincided with the introduction of the Learning Made Simple platform. We have taken the opportunity to investigate this variation in compliance %, looking at whether the introduction of the Learning Made Simple platform has been the main reason for a decrease in compliance or whether other factors are involved and test various solutions to increase compliance. On the 8th January 2023 report the team at PRH are now at 94.76% and 93.96% for RSH.

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