Training Governance Colleagues in Improvement Methodology (2023)

Type of publication:Service improvement case study

Author(s):*Gemma Styles

Citation:SaTH Improvement Hub, September 2023

Abstract:To ensure that all members of the governance teams (and patient safety teams) have been offered the opportunity to engage in the improvement hub training programmes (either fundamentals or Practitioner) by end of August 2023 in preparation for the introduction of PSIRF.

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To reduce the use of take away containers in the improvement hub (2023)

Type of publication:Service improvement case study

Author(s):*Gemma Styles

Citation:SaTH Improvement Hub, October 2023

Abstract:To reduce the number of takeaway cups and takeaway food boxes used by the improvement team whilst in the improvement hub by 95% by the end of September 2023.

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Experiences of health and digital literacy pilot sites: the barriers and facilitators to the embedding of health literacy and digital health literacy activities in public libraries and community information services in England (2023)

Type of publication:Report

Author(s):Rudd, Sarah; Price, Veronica; *Curtis, Jason

Citation:2023

Abstract:The COVID-19 pandemic lockdowns accelerated the shift to digital delivery of health services and information. This has widened the digital and literacy divide in some sections of the population, which has been recognised as contributing to inequalities in health outcomes. If people and communities are to have agency in their own healthcare decisions, they need to be provided with appropriate support. This pilot scheme sought to explore whether public libraries and other trusted community hubs can become pillars of support to individuals: who seek assistance in finding good quality health information online; who need access to digital devices; and who require advice on navigating online sources of information. This report is based on the experiences of fourteen small scale pilot projects in which public, health and prison library services worked in cross-sector partnerships and with external stakeholders, on schemes designed to improve accessibility to health information and to reduce the digital divide for the communities they serve.

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