Service improvement case study

Absence Support for Managers (2022)

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Type of publication:
Service improvement case study

Author(s):
*Nick Dowd and the *People Advisory Team

Citation:
SaTH Improvement Hub, December 2022

Abstract:
Over Christmas 2022, the Trust experienced significant site pressures and had declared a critical incident. This coincided with industrial action that had an impact on the Trust activity. The People Advisory Team were asked to provide additional support to ward and team managers in handling sickness absences during this time.

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Improved efficiency and safety Drugs Trolley - Ward 28 (2022)

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Type of publication:
Service improvement case study

Author(s):
*Athulya Kumar(Staff Nurse) and *Zoe Day (Ward Manager)

Citation:
SaTH Improvement Hub, August 2022

Abstract:
Colleagues are currently covering multiple staffing gaps and each drugs trolley has a variety of drugs and a different layout which could result in delays to patients receiving their medication or receiving the wrong medication in error along with poor staff satisfaction. Following a meeting with the Deputy Director of Nursing- Medicine, it was requested that all wards within the division are planned in to have a review of the drugs trolleys on the ward area and encouraged to utilise 5S principles.

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Improved efficiency and safety Drugs Trolley Ward 11 (2022)

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Type of publication:
Service improvement case study

Author(s):
*Parvathy Mohan (Staff Nurse), *Danni Hughes (Sister) and *Angie Boulds (Ward Manager)

Citation:
SaTH Improvement Hub, June 2022

Abstract:
Colleagues are currently covering multiple staffing gaps and each drugs trolley has a variety of drugs and a different layout which could result in delays to patients receiving their medication or receiving the wrong medication in error along with poor staff satisfaction. Following a meeting with the Deputy Director of Nursing- Medicine, it was requested that all wards within the division are planned in to have a review of the drugs trolleys on the ward area and encouraged to utilise 5S principles.

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Improved efficiency and safety Drugs Trolley (2022)

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Type of publication:
Service improvement case study

Author(s):
*Mary Tanes (Ward Manager) and *David Strachan

Citation:
SaTH Improvement Hub, November 2022

Abstract:
Colleagues are currently covering multiple staffing gaps and each drugs trolley has a variety of drugs and a different layout. Variation can result in delays to patients receiving their medication or receiving the wrong medication in error along with poor staff satisfaction. Following a meeting with the Deputy Director of Nursing- Medicine, it was requested that all wards within the division reviewed the drugs trolleys on the ward area and were encouraged to utilise 5S principles.

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Improved efficiency and safety Drugs Trolley Ward 4 (2022)

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Type of publication:
Service improvement case study

Author(s):
*Naomi Roberts and *Leanne Mason (Sisters) and *Sian Silgram (Ward Manager)

Citation:
SaTH Improvement Hub, September 2022

Abstract:
To improve the drugs round process to facilitate improved patient care. Standardisation of ward drugs trolleys to focus on improving patient and staff experience by the end of November 2022.

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Improve completion of Fluid and Solid balance charts in Paediatrics PRH (2023)

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Type of publication:
Service improvement case study

Author(s):
*Aisha Noor (FY1) *Farhah Anuar (FY1)

Citation:
SaTH Improvement Hub, March 2023

Abstract:
To improve completion of Fluid balance charts for Paediatric patients at PRH by 30% by 06th May 2023.

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Switchboard Care Co-Ordination (2022)

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Type of publication:
Service improvement case study

Author(s):
*Paul Corbett, Care Co-ordination Team (Shropdoc), Sharon Clennell, *Switchboard

Citation:
SaTH Improvement Hub, March 2022

Abstract:
In order to improve the time taken to connect clinical teams from SaTH and the Care Co-ordination teams, a new system called netcall was trialled. This reduced the burden on the SaTH switchboard and released time for directing other calls.

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Discharge Lounge RSH (2022)

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Type of publication:
Service improvement case study

Author(s):
*Hannah Adkins, *Elishia Carter, *Liam Allman-Evitts

Citation:
SaTH Improvement Hub, April 2022

Abstract:
In order to facilitate early flow from the front door areas, a permanent discharge lounge and team were implemented which had positive impact on pre-12 discharges at RSH

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Improved efficiency and safety Chest Drain boxes (2022)

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Type of publication:
Service improvement case study

Author(s):
*Leanne Barkess, *Shirley Pickstock, *Jackie Jones

Citation:
SaTH Improvement Hub, February 2022

Abstract:
Chest Drain kits are no longer available to order and the medical team spend time locating the equipment needed to perform pleural procedures. The equipment is often not easily accessible, and the team frequently have to leave the ward to gather the required kit. As part of the improvement, a chest drain kit was created using Set-Up Reduction.

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